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3.6 | 400 Reviews

23 cu. ft. Counter Depth 4-Door Flex™ Refrigerator with FlexZone™ in Stainless Steel

Samsung RF23J9011SR

Available in 2 Color(s)

Features

  • With a sleek design and an extra-large capacity, this state-of-the-art refrigerator is certain to meet all your culinary style and function needs.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71 7/8"
  • Depth: 28 7/8"
  • Energy Star Rated: Yes
  • Refrigerator Size: 22.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: No
  • WiFi Connected: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Jeff's Appliance & Vacuums for more details.

 
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Ice Master

Our refrigerator's Ice Master produces up to 5 lbs. of ice per day and stores up to 2.9 lbs. of ice. This space-saving design leaves more room in the refrigerator.

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High-Efficiency LED Lighting

LED lighting gently brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.

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Two Humidity-Controlled Clear Crispers

Two humidity-controlled crisper drawers keep your produce crisp and fresh and provide ideal storage space for all your fruits and vegetables.

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Adjustable Shelf

Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.

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LED Display with Water and Ice Dispenser

An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.

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Power Freeze and Power Cool

Fast freze or fast chill your food with the Power Freeze and Power Cool options. Easily drop the temperature in each compartment within minutes with the push of a button. Great for chilling your favorite drinks or firming up ice cream in a flash.

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ENERGY STAR ® Rated

ENERGY STAR ® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

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Counter Depth Design

Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.

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23 cu. ft. Large Capacity

Our 23 cu. ft.* large capacity 4-Door Flex™ refrigerator has enough room to fit up to 23 bags of groceries**.

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FlexZone™

A versatile, bottom-right door can be a fridge or freezer, maximizing fresh food storage space. The most fresh food storage available in its class at 18.05 cu. ft. when the FlexZone™ is used as a refrigerator*. Four customizable temperature settings: Fridge at 41°F, chilled at 30°F, Soft Freeze at 23°F, and Frozen at -8°F to 5°F

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Triple Cooling System

This premium cooling system features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones*. Your food stays fresher longer with 2 compressors and 3 evaporators, an industry first*

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Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

Ice Master Our refrigerator's Ice Master produces up to 5 lbs. of ice per day and stores up to 2.9 lbs. of ice. This space-saving design leaves more room in the refrigerator.

High-Efficiency LED Lighting LED lighting gently brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.

Two Humidity-Controlled Clear Crispers Two humidity-controlled crisper drawers keep your produce crisp and fresh and provide ideal storage space for all your fruits and vegetables.

Adjustable Shelf Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.

LED Display with Water and Ice Dispenser An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.

Power Freeze and Power Cool Fast freze or fast chill your food with the Power Freeze and Power Cool options. Easily drop the temperature in each compartment within minutes with the push of a button. Great for chilling your favorite drinks or firming up ice cream in a flash.

ENERGY STAR ® Rated ENERGY STAR ® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Counter Depth Design Get more workspace while enhancing your kitchen's look with our counter-depth refrigerator design. Its sleek, built-in style blends in with the cabinetry, adding function and style to your kitchen.

23 cu. ft. Large Capacity Our 23 cu. ft.* large capacity 4-Door Flex™ refrigerator has enough room to fit up to 23 bags of groceries**.

FlexZone™ A versatile, bottom-right door can be a fridge or freezer, maximizing fresh food storage space. The most fresh food storage available in its class at 18.05 cu. ft. when the FlexZone™ is used as a refrigerator*. Four customizable temperature settings: Fridge at 41°F, chilled at 30°F, Soft Freeze at 23°F, and Frozen at -8°F to 5°F

Triple Cooling System This premium cooling system features 3 evaporators for ultimate freshness and provides precise temperature and humidity controls in all three zones*. Your food stays fresher longer with 2 compressors and 3 evaporators, an industry first*

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

Features

  • With a sleek design and an extra-large capacity, this state-of-the-art refrigerator is certain to meet all your culinary style and function needs.
Key Features
Ice Maker Yes
FlexZone™ Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves Yes
Gallon Bins 2EA
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light LED
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN/EXP
Refrigerant R134a
Adjustable Shelves Yes
Refrigerator Design
Type 4-Door Flex™
Color Fingerprint Resistant Stainless Steel
Refrigerator Features
Foldable Slide-in Shelf Yes
Automatic Ice Maker Yes
Freezer Features
Cubed and Crushed Ice Cubed/Crushed
Shelves 3 Slide Out
Power
ENERGY STAR® Certified Yes
Energy Consumption 680 kWh/yr
Capacity
Total Capacity 22.5 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 28 7/8" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 24" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 28 7/8" D
Product Dimensions with Doors Open 35 3/4" W x 71 7/8" H x 42 1/4" D
Shipping Dimensions 38 1/4" W x 78" H x 31 5/16" D
Net Height without Hinge 70 3/4
Weight
Product Weight 352.7 lb.
Shipping Weight 385.8 lb.
Warranty
1 Year Parts/Labor
5 Years Five (5) years Parts and Labor on sealed Refrigeration system only* (*Compressor, evaporator, condenser, drier, connecting tubing)
10 Years Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71 7/8"
  • Depth: 28 7/8"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 22.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Samsung Kitchen You Can Count On Rebate

Offer Expires: 8/27/2020 to 10/21/2020 Must be postmarked by: 1/19/2021

Receive a 10% rebate with purchase of 4 or more qualifying Samsung Kitchen Appliances. Rebate form must be postmarked by 1/19/2021.

Samsung Buy More Save More Delivery and Installation Rebate

Offer Expires: 8/1/2020 to 9/30/2020 Must be postmarked by: 11/30/2020

Enjoy exclusive rebate savings with purchase of qualifying Samsung Appliances. Rebate form must be postmarked by 11/30/2020.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

64% of reviewers recommend this product.

5 Stars

Love it!

AHHAKOHDA 9/10/2020

I bought in July 2020. So far so good! Just love it! Hope nothing will be unpleasant in future
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Almost the best fridge

Ginger 9/9/2020

i actually love this refrigerator!! the bottom right side can be a refrigerator or more freezer space. we use it as more refrigerator space and keep it just above freezing. so our milk and beverages are always super cold. unfortunately the ice maker they put in this fridge is crap!. we've had this fridge since november of 2017 and had nothing but issues with the ice maker freezing up. it's really too bad. you would think the company would back up their products. i've read quite a few reviews of customers with the same complaints on this refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Good Chose

Goodjudge 9/8/2020

Lots room easy to stage items right temperature all area difference sections
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

great features

cathleen 9/7/2020

This new fridge is great ... no problem with the ice maker
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

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Value

 
3 Stars

Great fridge, horrible ice maker

Jmann2092 9/3/2020

I bought this fridge because I entertain alot and love that I can turn one of the freezer sides onto a fridge for more room. The disappointment was in the ice maker. It is very small. Only makes enough ice for maybe 5 glasses.of water before it is depleted. It also gets jammed. The ice will bunch up at the top where the iced is made and you have to chisel it out to get it working again. I have to use a hair dryer to defrost it at least twice a month also. If you are looking for a great fridge and not worried about ice then this is a great product. If you. Eed the ice maker, then I recommend looking elsewhere.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love it

Homeperson 9/2/2020

I bought this refrigerator last year to replace a GE side by side. We like the convertible lower right compartment that can be used either as a freezer or refrigerator section. We have used it both ways. The electronic panel that has temperature and ice choices is very user-friendly. Glad we made the decision to get this refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love the organization of the inside!!!

Luigi 8/31/2020

I love this Refrigerator, it is great!! It is exactly what I wanted, and needed for organization of food!!!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Design Best Refrigerator I Have Owned

Tomterrific 8/28/2020

Everything was perfect until the ice maker broke. Ice makers seem to be a problem for all manufactures. I have owned 8 new refrigerators over the pass 40 years with ice makers. 6 of the ice makers have broke all for the same reason; the heater to remove frost brakes and the ice maker stop working. I am a Thermodynamic Engineer and know placing an ice maker outside the freezer is a problem.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Flexible freezer refrigerator

Vet Chaplain 8/28/2020

Enjoy the flexibility of choosing extra freezer space or refrigerator space. Wheels went bad within a year making it extremely difficult to move forward to clean behind it. Also, the water filter should be set up to choose between water usage setting or time (6 months), setting. We do not use the ice or water feature as much as others might. Also it is on a reverse osmosis and filtering system before the water gets into the refrigerator mechanism, creating the need to change the filter less often than other pepole might.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Love the 4 door design. But

BernieF 8/27/2020

We really like this fridge except for the icemaker. About every 10 days, it freezes up and quits making ice. I have to thaw it with a heat gun and push thw reset button to get it making ice again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Already replaced

ty151 8/27/2020

Samsung makes great phones but horrible refrigerators.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Energy saving we no need to open all windows

Venkata 8/27/2020

Energy saving we no need to open all windows and based on need you can change freezer
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Very convenient. Great features. Awesome product

Arlene 8/27/2020

Love my product... worth every penny.. So happy with it...
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible ice maker...

Steve 8/27/2020

3 visits to fix ice maker, still does not work right, terrible design for an expensive refrigerator
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Minor Issues - overall decent refrigerator

Lance 8/27/2020

Interior shelves slide, but that causes flimsiness. Ice maker delivers cubes quite slowly. No handle means more smudging and need to clean.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great looking

Just do it 8/27/2020

I love the way it looks and the way it performs its great
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best refrigerator EVER

carol 8/27/2020

This refrigerator is amazing. Being able to have 3 of the 4 compartments for food and the 4th for freezer is awesome. I use the bottom right for vegetables and the bottom right for small frozen items that I use frequently. Also having the ability to change the bottom right to be a freezer if needed is a bonus for when I run out of room in my big freezer. The surface is amazingly easy to keep clean, never streaks.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

This model is a lemon!

Rosanne 8/27/2020

This particular model has been having all kinds of cooling issues. My refrigerator wasn't even two years old when these problems started. I had a friend who was going through these issues and was telling me the nightmare she was going through dealing with Samsung. I had just bought the same model and hoped it was a fluke but mine was doing the same thing. The ice in the ice maker was clogging up and frost kept forming all over it. I had to defrost it every 2 weeks!! I had the freezers set to 0 degrees but the temperature gauge on the left side would fluctuate from -10 degrees to +10 degrees, the right side maintained a constant +15 degrees. To get it repaired I was going to have to pay someone to fix it and then would have to get reimbursed since the appliance repair place in my area dropped the contract with Samsung due to the problems they were having with the company. Since I knew that it took my friend a couple of years and continual problems with spoiled food to get this resolved, I decided to just buy a new NON-Samsung refrigerator. The repair places that I talked to ALL said they have seen so many problems with Samsungs and highly recommended Whirlpool and GE. I immediately went out and bought a Whirlpool.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice maker sucks!

jdpalmer 8/27/2020

This is the refrigerator for you if you love emptying it and thawing out the ice maker that has turned into a block of ice every month or two.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice machine never worked

kvanzandt52 8/27/2020

the ice machine stopped working a shortly after purchase. A service man came out and replaced and within a few months the same thing happened. The ice machine freezes up and blocks ice from being made. I feel there is a flaw in the design. When I called about ice machine second time they said fridge was out of warranty. Yes I had had the fridge for 1 month past a year at that point but the new ice maker put in was only 3 months old. I would have had to pay $600 for parts and service call. So I now have an almost $4000. Fridge that I go out and buy bagged ice. I say stay clear of Samsung fridges.I do like the multiple areas and doors.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

So much potential!

Thomas4 8/27/2020

Purchased full Samsung kitchen and have learned the lesson the hard way. This refrigerator has a very nice appearance and we love the counter depth. The shelving on the doors is very limited so be aware with the reduced size. THE ICE MAKER IS HORRIBLE! We have had it replaced 3 times and still can't get it to work. Completely defeats the purpose of having an ice maker. Samsung is very well aware and does nothing to reach out to customers to improve. And when you open the side top door, the ice or water dispenser stops which is not brought to your attention when you purchase it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Samsung makes some good products but not this one

ecs999 8/27/2020

We Bought this fridge which intermittently would turn off, had technical folks come out and look at it and no one could find a solution. Were told by several folks that this model Samsung fridge isn't very good, we returned it and bought another brand
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Nice flexible unit, ice maker is an issue

White Tornado 8/27/2020

Nice unit with flexible features. Exterior is easy to maintain. Small ice maker is of less than robust construction and ices up on a regular basis. Has required service/maintenance at least annually. No other service issues with this refrigerator, but ice maker is a real annoyance. Water filter replacement is based upon passage of time, not water quality. South Lake Tahoe has some of the purest tap water in the US and system prompts replacement every six months.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Flex at best!

mercury83j 8/27/2020

we bought this Ref for the Flexzone feature. it really helped us organizing 'what's in the freezer.' also, get great feedback from guests how stylish and functional this unit is. highly recommended!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great style

None 8/27/2020

I bought this refrigerator 3 years ago. I love the style with no handles jutting out to bump into when passing by in my very small kitchen. The stainless finish is beautiful. I have not had trouble with the refrigerator or freezer. The ice maker has been a problem but I bought an extended warranty which has covered the repair.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great value

Carmine 8/27/2020

Bought this refrigerator a month ago love all the features, especially the one compartment can either be a freezer or refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice maker goes quickly

Szab 8/27/2020

Great refrigerator except that my ice machine had issues once my warranty expired. I bought it new when not too many reviews were available, now as I read the reviews, I see many with the same issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

A very nice fridge

Ash66 8/27/2020

I had bought this 2 months ago for a new house. Originally wanted a smart fridge but due to Covid everything back ordered. Saw this neat 4 door counter depth and gave it a try. It looks really nice. And the 4 doors are pretty cool as there's no big freezer to bend into. The flexibility to make one compartment a freezer or fridge is cool too. The only complaint I have is the crushed ice is not crushed enough and it's pretty slow to dispense. Also the dispenser pads are already scuffed up Overall a very decent fridge so far but it's only been 2 months
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Very Happy So Far!!

Chasezag 8/27/2020

After researching countless products, I decided to purchase this refrigerator. I have been using this for little under 2 years. Works perfectly, I love the option to convert the bottom zones to either freezer or refrigerator.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Features except problemed ice maker

ktm mab 8/27/2020

Love everything except the ice maker ...problem after problem freezing up and no ice, just last week we had our 2nd complete unit replaced with a upgraded unit to solve the problem. Every friend I know that has a french door refrigerator from Samsung has this problem. How did you let this go on for so long and ruin the opinion of your product?
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Excellent !

GabrielleCorrea 8/27/2020

It's a large and well organized fridge! Separate doors help access things inside the fridge and freezer.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

LOVE THE DESIGN ICE MAKER ISSUE

Maris 8/27/2020

I bought this refrigerator 4 years ago. My favorite feature is the flex compartment. If i have family over, we set as a chiller for beverages. When we buy a lot of meat is back to freezer. We changex diets many times and the design provided the flexibility needed. The ice maker stopped working soon after we bought it and my local repair shops did not know how to fix. It is still broken but we like our fridge.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Nothing

Truly awful 8/26/2020

this is the worst fridge i've ever used. the ice machine freezes over constantly. i was run through the hoops with samsung support and they finally suggested to simply have a technician visit. . . in the middle of a global pandemic. . . because they don't know how to design an ice machine.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Awesome refrigerator!!

Trabbiecat 8/16/2020

I purchased this refrigerator a month ago and I love it. The four door feature allows you to really customize food storage. I love the fact that i can change the freezer section to be a refrigerated area if i choose to. That will be a great feature for parties or family gatherings.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

God features, versatile

Marbus 8/15/2020

We bought this 2 years ago. It's a versatile fridge. The flexible configuration allows us to add another freezer or refrigeration. Recently we have an issue with cooling and Samsung has still not repaired it. The sealed compressor was the problem For 3-4 weeks we have not had a working fridge.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Flexible

Estell 8/13/2020

I bought this 3 years ago and I like the flexibility of the fourth compartment being either a freezer or a refrigerator it has other problems. First it is extra tall and we had to have our cabinet shortened so the refrigerator would fit properly underneath with it. In addition the freezer unit that makes ice cubes is located in a refrigerator section of the refrigerator. About every 2-3 months the ice in it melts enough from the opening and closing of the refrigerator so that it freezes over and can not eject the ice cubes. Then all the ice cubes have to be chiselled out with something and he uses a hair dryer to melt the ice that has accumulated under the ice cubes. I would say it just is a very poor place to put an ice maker.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Multiple things broke within first 4 years

Flyermike 8/13/2020

I bought this refrigerator five years ago and have been very disappointed with the purchase. The ice maker is in the frig portion of the unit and we have to had to have it repaired twice because the warmer temperature in the frig causes condensation in the ice maker until it gets clogged and breaks. After it broke the third time we gave up and are using old fashioned ice trays. Compressor also died 4 years after purchase. Don't recommend this model.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Doesn't dispense water

Thomas 8/12/2020

i have owned this refrigerator for 7 months. water quit dispensing. reported problem to appliance store and samsung. had 3 techs visit. replaced front control panel, water line and filter, and back computer board. still does not work. appliance store and samsung will not replace or refund. don't buy samsung. look at reviews and class action lawsuit. samsung won't fix. sorry i bought samsung.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Refrigerator with configurable section

AmazingChuck 8/11/2020

This refrigerator has ample space, is easy to operate and the best part is the bottom right section, which can be configured to a chill, soft freeze or freeze .. so u can customize it based on your need, instead of having a one big freezer in the bottom.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

a welcome upgrade

WI_MSN 8/10/2020

We purchased this fridge to replace a 21 year old fridge that remained with the house when we moved in. We've owned it for over 3 years at this point, and have been happy with every feature. First of all, having two separate freezers (well, one is the FlexZone area) has been a major convenience. We have drawers and shelves for frozen meats, nuts, vegetables, and fruits. The ice maker and water dispenser have been favorite features of ours. We have an in-home filtering system, so we don't use any of the filters inside the fridge. Easy to clean, and easy to maintain. Not a big fingerprint shower, either.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Not so happy.

Weezie 8/10/2020

The freezer is not freezing properly. One of the doors also had a dent in it which I'm waiting to have replaced. This will take at least 7-10 business days.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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4 Stars

Love all of the features

bobcSTL 8/9/2020

The FlexZone feature is great for grand kids.Gives them an area for drinks and snacks they can reach. Can't give it 5 stars due to initial probelm with ice maker, but it was replaced under warranty with no further issues.
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

Overall good with one glaring indeficency

Kbrown61 8/6/2020

We purchased this from a box store. We liked the "4 door design" versus the big drawers we've seen on other similar designs. The unit does what it's supposed to - keeps food cold. Where it falls down is the poor design on the ice maker. It constantly freezes up and requires a de-thaw to fix it. It's annoying and takes away a lot of the value we invested in. Unit was not cheap. In today's "throwaway mentality" we realize a service call or even a discussion with the manufacture would, most likely, be a complete waste of time. So, we live with it and move on.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Counter depth & excellent design

Contactmsw 8/5/2020

I love this refrigerator. I love the fact that you can opt to make yhe lower right compartment either a refrigerator or a freezer with the push of a button.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great fancy fridge

Chii 8/5/2020

We have this one for more than 2 years, everything is awesome. Only thing I would have to say is the ice cube dispenser take few seconds for the ice to drop.
Originally posted on Samsung.com

Yes, I recommend this product

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2 Stars

Great design, look and utility - HORRID Ice Maker

adamsusa 8/5/2020

Have owned for 3 yrs now an love this unit - but the ice maker ruins it. Worse of all, Samsung knows about the issue (it's all over the Internet, which of course I discovered after the purchase), but refuses to resolve the issue.
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Samsung Counter Dept 4-door Refrigerator

Thin Blue Line Spouse 8/5/2020

I bought this refrigerator for our new kitchen. I choose it for two reasons. The first reason was for the counter depth design and the second was for the 4-doors. I like that one of the doors can change the compartment from a freezer to different settings. It's an option I am currently using. The ice maker was a problem, but I think it has been solved.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

CRACK INSIDE THE FRIDGE.

RAJSHREE MUDALIAR 8/5/2020

we bought this fridge three years ago. it has been a nightmare since we purchased it. we experienced the same problem like most customers- the ice box kept getting jammed. so we stopped using the ice box for the last two years. since the last two months there has been lot of water leakage and accumulation behind the vegetable tray. the sears technician found two cracks on the left inside wall of the fridge. we are just two people and are gentle with the doors. samsung's tech support will cost me $200 for get an opinion. i appealed for the waiver of the technician's fee but was told no.i am retired and saved for a long time to buy this model of samsung fridge and it has been a nightmare since we bought it. i would not recommend this refrigerator to anyone.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Very happy with my purchase.

Robin 8/5/2020

It had a few hiccups with the ice maker. Had to call in a professional a couple times. It can happen with any unit. Samsung support has just been great. Got my refrigerator from Costco so I have a couple more years on the warranty. Can't complain :-)
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Not good

Fern 8/5/2020

I bought it a few years ago but I always have a problem with the ice machine always freezing and making very few ice cubes in a day. I would not buy it again
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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Value